14 October, 2009
New York, NY, October 14, 2009: iYogi, the fastest growing on-demand tech services company, announced today a comprehensive suite of tools and services for users upgrading or migrating to Microsoft’s new Windows 7 operating system. iYogi’s new free offerings include the Windows 7 Online Readiness Test to evaluate the compatibility of existing PCs with the new operating system; the Windows 7 Basic Migration tool to migrate data and personalized settings; and a comprehensive online website for downloading and installing applications. The paid Windows 7 Premium Migration service provides assisted migration via chat using advance tools to migrate data, personalized settings and applications. The Windows 7 Migration is a comprehensive service delivered by iYogi Certified Technicians to effortlessly move consumers to the vastly improved new platform.
iYogi’s new tools and support offerings will help to handle the expected surge in support inquiries surrounding the upcoming launch of Windows 7, planned for October 22. Polls conducted by iYogi have indicated that nearly 70 percent of users are not entirely comfortable that they will be able to easily move their favorite applications over to the new Windows 7 platform, and nearly half expect to need more tech support help in order to do so.
“We are offering a powerful combination of free easy-to-use tools and easily accessible support from live, skilled technicians that can get you up and running on Windows 7 in record time,” said Vishal Dhar, President of Marketing & Co-founder of iYogi. “From past experience and in-depth polling of thousands of users, we have anticipated the problems users may encounter in making the move, and are prepared to smooth that process at a fraction of the cost and time required with other support options.”
iYogi’s Windows 7 Migration Programs include:
“By offering these easy, free tools and support services, we are eliminating potentially hundreds of dollars and days of frustration that users would normally have to spend to take their machine into a local tech or try to schedule service appointments,” added Dhar. “Our tech force is always available with the tools and the answers to get issues resolved right away.”
Along with the migration utilities and support, iYogi has built a comprehensive website that is a ready reference for anyone migrating to Windows 7 and provides a step-by-step guide to application migration. iYogi is also expanding capacity and training experts to manage the expected surge in Windows 7 support needs.
iYogi has more has more than 90,000 annual subscribers and provides thousands of support sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry.
For more information on Windows 7 and iYogi, visit http://windows7.iyogi.net/migration
Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and superior Certified team, iYogi delivers higher resolution benchmarks and service levels than competing services. For more information and a detailed list of supported technologies, visit: www.iyogi.net.
Derek Kober
GlobalFluency
Tel.: 650-433-4233
Email: dkober@globalfluency.com
Vishal Dhar
President, Marketing
Tel.: +1-212-229-0901
Email.: vishal@iyogi.net
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