1.   Download SupportDock from www.iyogi.net/download/sd

2.   Run the file to get to the Setup Wizard and click on “ Next ” to begin.

3.   User must click on the “Yes, I accept… ” box and click on “ Next ” to proceed..

4.   User must click on the “ I accept… ” box and click on “ Next ” to proceed          again.

5.   Click “ Next ” to select the default installation directory.

6.   Once the files are installed, click on “ Close ” to finish the installation.

Note : SD 4.0 requires Microsoft.Net Framework 3.5 SP1; if it is not installed in your computer then it will prompt to install it.



Click Yes button to install .NET Framework automatically.

7.   Upon completing installation of required files, SD 4 would run automatically          in the task bar, showing a notification as below.

8.   Till this point, SD 4 is Pre - Activation mode (showing limited components)           and hence would show some options disabled / grayed out, as below.

9.   In order to Activate the Support Dock, open the “ Preferences” section and          navigate to the “ Activate ” tab at the top.

10.   User needs to input his “ Access Code ” here (provided by iYogi in the             welcome email), and click on the “ Activate ” button once. (This would                   activate the subscription and enable the user to download other             components)

11.  If entered correctly, and proper internet connectivit y available the            subscription would be validated and Activated successfully, as shown             below:

12.   Just click “ OK ” and return to the desktop, following which a prompt             appears to download the components required.

13.   Select the desired components and click on “ Setup Now ” following which             the components would first be downloaded and then silently installed.