Great Tech Support Good Karma.

iYogi is the world’s-fastest growing provider of comprehensive direct-to-consumer and small business remote tech support. iYogi has more than 90,000 consumer and small business customers across four continents for its annual subscription alone. The company also provides thousands of single incident sessions every day on a 24/7 basis. 1000 Global Tech Experts power iYogi’s Global Delivery Platform along with its proprietary technology, protected intellectual property and highly optimized processes.

iYogi embraces it Indian roots and leverages the tech sophistication, expertise and professionalism to remove user frustration, by delivering great, high value tech support at a great price. A resolution rate of 87% is among the highest published benchmarks in the support industry, where averages hover in the 50% range.


The best customer experience

iYogi’s Global Tech Experts, in locations worldwide, provide a new approach to solving problems and helping customers. It is setting the standard for the remote support industry with a customer satisfaction rating of 95%. iYogi offers a range of powerful tools that complement its award winning remote support service, for helping customers maintain technology at peak performance. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimization.

iYogi delivers its services using industry standard platforms from companies like HP, Microsoft and Cisco. Amazon and Walmart are a few of the retailers that have chosen iYogi to deliver to their customers the best experience at the best price.


Best practices

iYogi’s Global Delivery Platform, iMantra, gets smarter with every customer interaction. It documents every problem, solution and relevant hardware and software specs, while capturing each customer's demographic information and creates a behavioral profile. All of this information is at the fingertips of iYogi’s Global Tech Experts, combining a powerful knowledge base with a comprehensive set of tools, and technology expertise, that can be accessed on demand to deliver great tech support. iYogi was recently awarded the Red Herring 100 Award in December 2008, a selection of the 100 most innovative private technology companies in the world.

Headquartered in India, iYogi is privately held and funded by Draper Fisher Jurvetson, SAP Ventures, Canaan Partners, and SVB India Capital Partners.

IYogi raises $15 mn from US-based VC firm, three others

It has at least 100,000 annual subscribers and expects to end fiscal 2010 with revenue of $21 million... Jan -06 -2010

31/01/12
iYogi Insights Research - Windows 8 Launch Will Accelerate Shipments of Tablets

25/01/12
Al-Futtaim and iYogi Launch Remote Tech Support Services in Middle East

10/01/12
63% of US Households Spend More on Technology Bills than Utility Bills

23/11/11
iYogi Launches Free Tech Support for Apple Devices

17/11/11
iYogi Reviews: Top Five Free Apps to Find the Best Deals this Black Friday

14/11/11
Verizon Enhances Security for iYogi's Global Tech Support Platform

10/11/11
iYogi Launches On-demand Tech Support for Apple Devices

07/11/11
iYogi’s Method to Madness Gets Global CMMI Quality Benchmark

14/10/11
iYogi Reviews: Top 5 Halloween Apps for Smartphones

13/09/11
iYogi Reviews: Top Five Computer Infections

07/09/11
iYogi Reconstitutes Board By Appointing Three New Independent Directors

10/08/11
iYogi Reviews: Wi-Fi hotspot security gaps

21/07/11
iYogi is Armed and Ready to Kill Slow

12/07/11
iYogi Alerts: Inheritance Scam

05/07/11
Top 5 Consumer Complaints: iYogi Reveals Five Primary Issues Users Face during Wireless Router Configuration to Network

28/06/11
iYogi Alerts: Online Video Scams

21/06/11
Top 5 Consumer Complaints: iYogi reveals the Top 5 Complaints while setting-up Internet Parental Controls

14/06/11
iYogi Alerts: The Mystery Shopper Scam

07/06/11
Top 5 Consumer Complaints: iYogi Reveals the Five Primary Issues that Users Face with USB Devices

31/05/11
iYogi Alerts: Online Software Scam

24/05/11
Top 5 Consumer Complaints: iYogi Reveals the Five Primary Issues Users Face with Printer Installation

17/05/11
iYogi Alerts: Work-at-home fraud

10/05/11
Top 5 Consumer Complaints: iYogi Reveals the Five Primary Issues Users Face with Antivirus Installation

03/05/11
iYogi Alerts: Phone Scam

28/04/11
iYogi Reviews: The Difference Between a Laptop and a Netbook

26/04/11
iYogi Alerts: Watch out for the Domain Name Scam

21/04/11
iYogi Alerts: Beware of Online Charity Fraud

19/04/11
iYogi Alerts: Fake Antivirus Scam

14/04/11
iYogi Reviews the Top Five Laptop Issues for Mobile Users

12/04/11
iYogi Alerts: Beware of Credit Card Fraud

07/04/11
iYogi Reviews the Top 5 advantages of Windows 7

05/04/11
iYogi Alert: Internet Ticket Fraud

05/04/11
Harpreet Bhinder Joins iYogi Management to Pursue Opportunities with Channel Partners

31/03/11
iYogi Reviews: Key Elements to Consider When Buying a Laptop

29/03/11
iYogi Alerts: Beware of the Fake Check Scam

24/03/11
iYogi Reviews the Top 5 Concerns with Digital Cameras

22/03/11
iYogi Alerts: Beware of Online Automotive Fraud

18/03/11
iYogi Reviews the Top 5 Security Measures for Online Social Networking Users

15/03/11
iYogi Alert Beware of Internet Auction Frauds

11/03/11
iYogi Reviews the Top 5 Online Banking and E-commerce Pitfalls

09/03/11
Prathap Suthan Joins iYogi as Chief Creative Officer

07/03/11
iYogi Alerts Beware of Browser Fraud

02/03/11
iYogi Reviews the Top 5 Recommendations for Data Backup

28/02/11
iYogi Alerts: Beware of Online Dating Scams

26/02/11
iYogi Reviews The Top Five Problems With MP3 Players

25/02/11
iYogi Alerts Beware of The Nigerian 419 Scam

23/02/11
iYogi Alert: Beware of Internet Ponzi Fraud

16/02/11
iYogi Recognized Among the Fastest Growing Companies in New York City

19/01/11
iYogi Caps Off Momentous Year with 300+ Percent Growth and Rapid Resource Ramp-Up

13/12/10
iYogi Raises $30 Million Led by Sequoia Capital to Accelerate Global Growth in Remote Tech Support Services

16/11/10
iYogi Ranks in Top Three of Deloitte’s 50 Fastest-Growing Companies in India

09/11/10
iYogi Reviews the Top 5 Issues with Home Entertainment PCs

06/10/10
iYogi Reviews the Top 5 Symptoms of Home Networking Issues

24/09/10
iYogi Reviews the Top 5 Requirements for Back-to-School Laptops

12/07/10
iYogi Reviews the Top 5 Symptoms of a Spyware-Infected Computer

25/05/10
iYogi Partners with Carbonite to Offer Leading Consumer Online Backup to its Customers

06/07/10
iYogi Reviews Top 5 Symptoms of a Computer Virus

26/04/10
New study shows high anguish and anxiety with computer tech support due to long lag times, lack of ready resolution

20/04/10
Infinite Enters Strategic Alliance with iYogi to Meet Growing Demand for its Remote Tech Support Services

16/04/10
iYogi Reviews: The Top 5 Reasons for Printer Problems

16/04/10
IBM Collaborates with iYogi To Power Remote Technical Support Business Growth

13/04/10
iYogi Reviews the Top Five Reasons for Slow PC Performance

25/03/10
iYogi Named to Lead411’s Hot 125 – New York

18/03/10
iYogi Leverages Akamai to Power its Global Online Tech Support Platform

10/03/10
Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support

10/02/10
iYogi Goes Mobile

06/01/10
iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market

29/12/09
iYogi Offers Personal Computer Support and Expert Guidance for Post-Holiday PC Relief.

24/12/09
Tech Support firm iYogi Offers New Year’s Resolution Tips for PC Users to Improve Digital Health in 2010

24/11/09
iYogi Identifies Top Ten Issues for Microsoft Windows 7 Upgrades and Publishes the Fixes

18/11/09
iYogi’s PC Setup and Support Service Now Available for Free with All New Computer Purchases at Walmart.com

21/10/09
iYogi Identifies Top Ten Trends for Microsoft Windows 7 Launch

15/10/09
Spare Backup and iYogi Partner to Offer Data Backup Platform to iYogi`s Tech ...

14/10/09
iYogi Announces Free Microsoft Windows 7 Migration Assistance Programs for Consumers and Small Businesses

05/10/09
Microsoft Windows Users and iYogi Reveal 36 Percent Plan to Upgrade to Windows 7 on Existing PCs, Yet Significant Concern Remains about Application Migration

05/10/09
iYogi Expands Global Executive Management Team

28/09/09
iYogi Helps Accelerate Channel Sales for CA’s Internet Security Business

16/09/09
Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

09/09/09
iYogi Starts Recruiting Program for Rapid Expansion of US Global Tech Experts to Meet Demand and Windows 7 Surge

20/05/09
The American Business Awards

11/05/09
Clean machine

06/04/09
iYogi Introduces Support Dock with One Click Access to Protect, Secure, Optimize and Manage Computers and Connected Devices

09/012/08
Red Herring Awards iYogi For The 2008 Red Herring Asia America 100

29/10/07
iYogi Offers Big Support to Small Businesses

12/07/07
Personalized iYogi Computer Support Service Sets Benchmark for Customer Satisfaction
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Partik Bhatia

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