External Hard Drive Not Working Issue

Get to know more about when external hard drive fails to work properly in a system

External hard drives are devices that are connected to user computers as external components. Hard drives can be used as a medium for transferring data from one system to another. The external hard drives can thus be considered as the storage containers that hold data. The devices can be used as an option to backup the system data. The external hard drive failing to work properly would be an issue that affects the devices. The devices will disappear from the explorer window while accessing data. As a result of the issue the device may also fail to get detected on the system. The external hard drive that causes issues with the user also cause issues like not responding, not opening, etc.

Here is more on resolving the issue of external hard drive failing to work properly in a system:

  • Causes

  • Check Device by Inserting into Another System

  • Remove Infections


The external hard drive not working issue may occur on the user system due to various issues that affects both the device and the system. The external hard drive that is incompatible with the operating system on the user computer will not be detected on the system. Even if the device got detected, the working of the device would not work properly. The presence of various infections on the system also causes the issue. The infections prevent the external hard drive from working on the system. The damaged hard drive also causes the not working issue with the external hard drive.

Check Device by Inserting into Another System

The cause for the not working condition should be resolved as soon as possible. The incompatibility of the hard drive can be found out by inserting the device into another computer running a different operating system from the user system. If the device works properly on the system, then the incompatibility matter would be the reason. Else the damaged or corrupted driver would be the cause and the user should replace such devices or should format the hard drive.

Remove Infections

The infections that are present on the system or in the external hard drive device should be removed for troubleshooting the issues with the hard drive. The virus attacks on the system can be removed by scanning and deleting the detected infections. The infections that are hiding inside the hard drive can be removed through formatting the device. The data would get erased while doing so.

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