Resolve the issue when wireless keyboard and mouse are not working

What are the tips to resolve issues when the wireless keyboard and mouse connected to your computer system are not working?

Keyboards are essential for working on a computer. They help input very large amounts of data into the system in a very short time. Keyboard shortcuts also increase the efficiency of the user. Another similar computer device that makes working on the system easier is the mouse. Mouse is a pointing device and it helps access all of the options on the system quickly and efficiently. Wireless keyboards and mouse have become very popular in the recent past because of their usefulness. With such devices, users would be able to get the work done on their computers from anywhere without having to be restricted to one place. However, some users might face problems while using devices such as wireless keyboards and mouse. Such problems are known to come up because of reasons which can be solved by following some simple tips.

Following details mentioned gives users more information regarding tips to fix wireless keyboard and mouse not working issue:

  • Check batteries

  • Verify drivers

  • Check system files

Check batteries

Both the wireless keyboards as well as the mouse connected to your PC requires batteries to supply power to the devices for sustaining the connection. Issues with the batteries inserted would mean that the wireless keyboard or mouse would not work. All users having the wireless keyboard or mouse not working issue are suggested to check whether the batteries are inserted properly and that they have full charge. If the batteries are found drained, they would have to be replaced to solve the issues.

Verify drivers

Drivers are the link between the hardware devices and the Operating System installed on the computer. The wireless keyboards or mouse connected to your system requires drivers to function. Users having wireless keyboard or mouse not working issue are suggested to check and verify the drivers of the devices using the device manager. If the drivers are found illegitimate, incompatible or outdated, then replacing them with suitable ones would solve the problems and get the devices working.

Check system files

Issues with system files associated with the functioning of drivers for wireless keyboard or mouse can also cause the devices not working problem. Such issues can be only fixed by repairing the damaged system files. Users must check the integrity of the system files using 'sfc/scannow' command. If files are found damaged, they would have to be repaired using the repair option and the original installation disc to get the wireless keyboard or mouse working.

iYogi's Digital Home Plan

We offer comprehensive support for your PC, connected devices, peripherals and over 500 software applications including:

  • Diagnostic & repair for your technologies.
  • Troubleshooting software errors.
  • Updating drivers and security to protect against online threats.
  • Connecting to the Internet, devices and peripherals.
  • Optimizing your PC's speed and performance.

Enjoy instant and unlimited access to great tech support, all year around. We promise the lowest wait-time and the highest resolution rate in the industry. The experienced and skilled technicians of iYogi are on call 24x7 to provide you support for resolving any tech issue that you are struggling with.

iYogi’s tech experts can provide support for all the major brands of laptops, like Dell, ASUS, Toshiba, Compaq, Lenovo, Dell, etc.