By Isabel Goncalves, 30 October, 2009
NEW YORK - A week after Microsoft launched Windows 7, users are familiarizing themselves with the more intuitive interface while some have faced problems installing the software. Despite these difficulties, analysts still predict PC sales will rise worldwide in the fourth quarter of this year.
Starting last Friday, some Vista users trying to upgrade to Windows 7 found their computers stuck in an endless reboot cycle, particularly if the installation package was a downloaded version.
On the growing Answers thread dedicated to this topic on the Microsoft forum, users who followed the steps support engineers have offered said their computers are still not working.
"I've got the same problem. Tried to upgrade last night, upgrade failed, reboot, reboot, reboot…," wrote a user identified as "MJMacinhack."
Microsoft has not yet released an official solution to this problem, but said they are "continuing to investigate this issue" and will post it up on the "existing thread as it becomes available," a Microsoft spokesman said in an email.
"If you are downloading and installing Windows 7, we recommend that that you burn the DVD at the slowest speed," said Vishal Dhar, co-founder and President of Marketing of iYogi, a tech services company.
Additionally, Dhar said that through iYogi's internal testing of Windows 7, they found that the User Account Control settings or default Microsoft security settings "do not provide adequate protection from online threats, and users should also install additional security software."
Microsoft has stripped several applications which had often come preinstalled on a new computer, such as Windows Messenger and Windows Movie Maker. These applications are now made available online as optional downloads. While some users might feel they’re getting less than they bargained for, anything that helps create a more-streamlined, less-cluttered interface is a step in the right direction.
Windows XP users may have at first been apprehensive of upgrading to Windows 7 because of the radical change in the graphical user interface, but reviewers have gone on to say the change is more subtle than expected. CNET's Ina Fried's shared about how her 92-year-old Aunt Hilda migrated and said the user experience isn't that different from XP.
Best Buy Co.'s Geek Squad services unit said they haven’t found major issues with Windows 7 upgrade. “The nice thing about Windows 7, applications that were applications with Vista are easy to upgrade,” said Ish Matos, a Geek Squad agent.
The initial reaction among analysts suggests that the release of the new operating system has been stronger than expected. It has not only given a boost to Microsoft’s revenue stream, but it may also boost PC sales for the rest of the year.
"We expect Windows 7 to spark a multi-year upturn in PC unit growth," Deutsche Bank hardware analyst Chris Whitmore said in a research note Monday.
Annette Jump, a research director for Gartner Research wrote that “with its polished user interface and several new consumer-friendly features, (Windows 7) will likely reduce the gap in perception between Windows and Mac OS.”
“Gartner does not expect that Windows 7's release in October 2009 will have a major boost on worldwide PC sales in the fourth quarter of this year,” Jump added.
According to an iYogi survey, 36 percent of respondents intended to migrate to Windows 7 in the next 18 months.
"I think the adoption is going to be much faster and the life cycle of PCs are extending. Windows 7 is a great product and I don’t think anyone will be disappointed using it," said Dhar.
iYogi taps Verizon to connect 2000 techs to 100,000 customers

iYogi joins hands with Verizon Business

iYogi: IT support that takes pride in its roots
Sara Benton, a homemaker and saleswoman in Peoria, Illinois, was distressed. Her personal computer – loaded with...Jan -28 -2010
Indian founded iYogi raises $15 Million
iYogi, Gurgaon-based provider of online technical support services, has raised $15 million in series C funding...Jan -08 -2010
iYogi: Remote Support Specialist Raises $15 Million
iYogi doubles funding
iYogi Breathes In $15M Series C For Remote Computer Support
Remote Tech Support Company iYogi Gets A $15 Million Boost From DFJ, Others

IYogi raises $15 mn from US-based VC firm, three others
It has at least 100,000 annual subscribers and expects to end fiscal 2010 with revenue of $21 million... Jan -06 -2010
iYogi lands $15M to take remote technical support to the next level
iYogi gets $15 million to expand PC help
Remote Tech Support Company iYogi Gets A $15 Million Boost From DFJ, Others
iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market
iYogi, the fastest growing on-demand consumer tech services company, announced today it has raised $15 million... Jan -06 -2010
iYogi Raises $15M; DFJ Is New Investor
The personal offshoring firm has raised a series C round, which has also seen participation from existing investors... Jan -06 -2010
Wal-Mart's Web Site Offering Remote Tech-Support Services
Wal-Mart Stores Inc. (WMT), which launched new technical support services in its stores last month... Nov -18 -2009
A look at Windows 7 after its first week
Windows 7: a strong case to migrate
Which Windows 7: Full or Upgrade?
If you have Windows XP or Windows Vista on your computer, you can buy the upgrade edition of Windows 7. Oct -28 -2009
Seven things to know about Windows 7
upgrade concerns top Windows 7 worries
User Poll Shows That 43 Percent Will Need Extra Technical Support as They Move to New OS Oct -21-2009
36% of Windows users plan to upgrade to Windows 7 on existing PCs, says iYogi
Windows 7 Might Be Coming Up Sevens
Tech Support Firm Expects Bump in Business From Win 7
Happy to be of help
Now is not the best time for bold moves, but don’t tell that to Uday Challu
Sep-17-2009
iYogi: Caught speeding!
These are testing times for us,” says Uday Challu, Founder & CEO, iYogi.
May-28-2009
Next Generation HR!
In today’s technology centric era, many HR managers are realising the value and the need for adoption of technological tools. Nov -21 -2008
iYogi Announces Launch of Monitoring and Performance Tool For SMBs.
Venture investments defy gravity...
iYogi raises $9.5M Series B from SAP, Canaan, SVB -
iYogi, your personal offshore tech support, raises $9.5 million to undercut the Geek Squad
Computer Support Service Company iYogi Secures $3.1. Jul-24 -2008
Fox Business...
iYogi Launches Remote Support Services for Microsoft Windows 2003 Server
March -06 -2008
Silicon Valley / San Jose Business Journal...
Canaan Partners, SVB Financial invest $3.1M in Indian startup. Apr -25 -2007
iYogi Expands Tech Support Services to Canada
Tech support service seeks to green-optimize your PC. Oct -25 -2007