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iYogi Announces Launch of Monitoring & Performance Tool For SMBs.
The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical
Venture investments defy gravity -
Unfazed by fears of a slowdown, Venture capital funds continue to pump money into tech startup
iYogi raises $9.5M Series B from SAP, Canaan, SVB -
iYogi Secures $9.5M in Series B Funding Led by SAP Ventures, With Follow-on Investment from Canaan Partners and SVB India Capital Partners
iYogi Technical Support Services is Featured in
iYogi is Featured in Yahoo, Business Week, Computer Active, eWeek
Among Most-Promising Private Technology Ventures
iYogi Technical Services in Red Herring Awards IYogi Named as Finalistsfor the "Red Herring 100 Asia" Awards 2007
Microsoft Certified Computer Support Technician
 
Company India (Gurgaon) - USA (New York) - Mauritius

Established - May 2005

Privately held with investment from SAP Ventures, Canaan Partners & SVB India Capital Partners
   
Employees 550
   
Target Markets Individuals

Digital Home

SOHO (Small Office Home Office)

Small Business
   
Geographies United States

United Kingdom

Canada

...and fast expanding to 12 additional geographies across the globe
   
Resolution Rate 87%
   
Customer Satisfaction 93% audited across 99% customers
   
Certifications Microsoft Gold Certified Partner

Microsoft Certified Professional - Systems Engineer

Microsoft Certified Systems Administrator
   
Delivery 24X7X365

Phone & remote access

Support Dock [desktop dashboard] - iYogi's proprietary Tool Bar rests on the user's desktop to offer a single interface to the user for proactive maintenance and support. Support Dock offers the following functionalities:
 
Instant Recovery
  An incremental back-up system that can be programmed to a daily/weekly/monthly frequency to restore the PC to the lastknown good condition for softwares, data files and personal settings. System recovery within 15 minutes for 10 GB data.
   
Push-to-Talk
  An intelligent dialer to schedule a call with the iYogi technician (including the option for a preferred technician) without requiring to browse through Interactive Voice Response (IVR).
   
Live Help
  Instantaneous hands-free trouble shooting that eliminates the telephony process through remote access.
   
PC Maintenance
  Proactive PC health-check functionalities including disk management, defragmentation, disk clean-up, startup manager, browser optimization and memory optimization.
   
My iYogi User Space
  Individual subscriber space featuring real-time user/PC information as recorded by iYogi, call history, resolution status, video review files of remote support actions, online data repository and networking platform to connect with other iYogi customers across the globe.
   
Differential Online Back-up
  Stores data in encrypted form for data security and saves up to
five (5) last versions.
   
Products - Home & SOHO
Annual Unlimited Subscription $119.99 Per-computer per-year [MSRP]
Green PC Services $9.99 Per-computer [MSRP]
Set-up & Install  
- Desktop & Laptop $59.99 Per-computer [MSRP]
- Operating System (Vista & XP) $59.99 Per-computer [MSRP]
- Anti-Virus $14.99 Per-computer [MSRP]
- Spyware $14.99 Per-computer [MSRP]
- Printers $14.99 Per-computer [MSRP]
- Software $14.99 Per-computer [MSRP]
- MP3 Player $14.99 Per-computer [MSRP]
- Digital Camera $14.99 Per-computer [MSRP]
- Wireless Router $24.99 Per-router [MSRP]
PC Health-check & Optimization $39.99 Per-computer [MSRP]
Diagnostics & Repair  
- Desktop/Laptop $39.99 Per-incident [MSRP]
- Email Client $29.99 Per-incident [MSRP]
- Printers $24.99 Per-incident [MSRP]
- MP3 Player $24.99 Per-incident [MSRP]
- Digital Camera $24.99 Per-incident [MSRP]
- Software $29.99 Per-incident [MSRP]
- Anti-virus / Anti-spyware $39.99 Per-incident [MSRP]
   
Products - Business
Annual Unlimited Subscription $119.99 Per-computer per-year [MSRP]
Microsoft Windows Server $180.00 Per-server per-incident [MSRP]
- Diagnose & repair  
Microsoft Windows Server $220.00 Per-server [MSRP]
- Set-up & install  
Microsoft Windows Server $1999.00 Per-server per-year [MSRP]
- Annual Unlimited Subscription  
Microsoft Exchange Server $180.00 Per-server per-incident [MSRP]
- Diagnose & repair  
Microsoft Exchange Server $396.00 Per-server [MSRP]
- Set-up & install  
Microsoft Small Business Server $180.00 Per-server per-incident [MSRP]
- Diagnose & repair  
Microsoft Small Business Server $396.00 Per-server [MSRP]
- Set-up & install  
Google Apps $49.99 Per-company [MSRP]
- Set-up & install  
Google Apps $9.99 Per-incident [MSRP]
- Troubleshooting & Support  
   
    © Copyright iYogi Inc. 2007  
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