Saumya Bhattacharya, May 28, 2009

Founded in 2005
Founders: Uday Challu and Vishal Dhar
Main business: Technical support to PC users at home and in small businesses
Revenue: $7.1 million for 2008-09
Why it is cool: Present in US, UK, Canada, it’s growing 15 per cent a month and has now launched its services in Australia
These are testing times for us,” says Uday Challu, Founder & CEO, iYogi. The slowdown? “No, because we are growing faster than ever…at 15 per cent a month,” he replies. What iYogi was adding in six months last year by way of capacity and customers, it is now adding each month. And it has just acquired a US-based PC concierge company. “The challenge is to get the growth right, but we have all good problems,” says Challu. iYogi, which Challu founded with Vishal Dhar, President, Marketing, provides technical
assistance to home and small business computer-users via phone and remote access. Based out of Gurgaon, iYogi’s 500 yogis (that’s what it calls its agents) support about 70,000 customers across the US, the UK, Canada, and now Australia. “We have got right what IT industry has not,” says Challu. “OEMs understand enterprises, but the consumer is a different ballgame.” This year, iYogi wants to make waves in India. It is currently running a beta with a telecom service provider to provide complete management of IT services of small business users. Every exchange that an iYogi customer has with its staff ends with a “Good karma” wish for the customer. Seems all “good karma” is coming back to iYogi!
iYogi taps Verizon to connect 2000 techs to 100,000 customers

iYogi joins hands with Verizon Business

iYogi: IT support that takes pride in its roots
Sara Benton, a homemaker and saleswoman in Peoria, Illinois, was distressed. Her personal computer – loaded with...Jan -28 -2010
Indian founded iYogi raises $15 Million
iYogi, Gurgaon-based provider of online technical support services, has raised $15 million in series C funding...Jan -08 -2010
iYogi: Remote Support Specialist Raises $15 Million
iYogi doubles funding
iYogi Breathes In $15M Series C For Remote Computer Support
Remote Tech Support Company iYogi Gets A $15 Million Boost From DFJ, Others

IYogi raises $15 mn from US-based VC firm, three others
It has at least 100,000 annual subscribers and expects to end fiscal 2010 with revenue of $21 million... Jan -06 -2010
iYogi lands $15M to take remote technical support to the next level
iYogi gets $15 million to expand PC help
Remote Tech Support Company iYogi Gets A $15 Million Boost From DFJ, Others
iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market
iYogi, the fastest growing on-demand consumer tech services company, announced today it has raised $15 million... Jan -06 -2010
iYogi Raises $15M; DFJ Is New Investor
The personal offshoring firm has raised a series C round, which has also seen participation from existing investors... Jan -06 -2010
Wal-Mart's Web Site Offering Remote Tech-Support Services
Wal-Mart Stores Inc. (WMT), which launched new technical support services in its stores last month... Nov -18 -2009
A look at Windows 7 after its first week
Windows 7: a strong case to migrate
Which Windows 7: Full or Upgrade?
If you have Windows XP or Windows Vista on your computer, you can buy the upgrade edition of Windows 7. Oct -28 -2009
Seven things to know about Windows 7
upgrade concerns top Windows 7 worries
User Poll Shows That 43 Percent Will Need Extra Technical Support as They Move to New OS Oct -21-2009
36% of Windows users plan to upgrade to Windows 7 on existing PCs, says iYogi
Windows 7 Might Be Coming Up Sevens
Tech Support Firm Expects Bump in Business From Win 7
Happy to be of help
Now is not the best time for bold moves, but don’t tell that to Uday Challu
Sep-17-2009
iYogi: Caught speeding!
These are testing times for us,” says Uday Challu, Founder & CEO, iYogi.
May-28-2009
Next Generation HR!
In today’s technology centric era, many HR managers are realising the value and the need for adoption of technological tools. Nov -21 -2008
iYogi Announces Launch of Monitoring and Performance Tool For SMBs.
Venture investments defy gravity...
iYogi raises $9.5M Series B from SAP, Canaan, SVB -
iYogi, your personal offshore tech support, raises $9.5 million to undercut the Geek Squad
Computer Support Service Company iYogi Secures $3.1. Jul-24 -2008
Fox Business...
iYogi Launches Remote Support Services for Microsoft Windows 2003 Server
March -06 -2008
Silicon Valley / San Jose Business Journal...
Canaan Partners, SVB Financial invest $3.1M in Indian startup. Apr -25 -2007
iYogi Expands Tech Support Services to Canada
Tech support service seeks to green-optimize your PC. Oct -25 -2007