iYogi in the news

iYogi: Remote Support Specialist Raises $15 Million

iYogi, which provides remote PC support to consumers and small businesses, has raised roughly $15 million in its third round of funding

Joe Panettieri, 07 January, 2010

iYogi, which provides remote PC support to consumers and small businesses, has raised roughly $15 million in its third round of funding. On the upside: The news shows continued financial investment in remote managed services. On the downside: The investment is another warning sign that MSPs need to move beyond basic remote management. Here’s why.

In some ways, iYogi is like a virtual, global Geek Squad. As our sister site, The VAR Guy, pointed out in August 2009, iYogi has a simple business model:

“Online computer support is simple. You give us the green-light to connect to your computer remotely and we will fix your PC while you kick back and relax.”

Now as TechCrunch points out:

“iYogi offers a number of tech support services like PC installation and recovery, anti-virus/spyware, data back-up and PC speed optimization. Its annual unlimited tech support plan starts at $169.99. Most of its tech support services are centered around Microsoft software, but Google and Apple products are also listed on iYogi’s website.“

Every MSP should re-read that last paragraph. Basically, iYogi is trying to support consumers and small businesses for about $12 per system per month. Next, read about Geek Squad’s Virtual Agents.

See a trend? Remote monitoring and management is now your base offering. As an MSP, you need to build beyond that base — much in the way that cable companies kept pushing new services over broadband connections.

I like the folks at iYogi. And in I respect what they’re building. But it’s also a timely reminder that low-end MSPs can’t rest on their laurels

Consumers spend more on digital immersion than staying warm

PC support company iYogi today released these survey results showing consumers spend more on staying connected to the Internet than on staying warm... Jan -11-2012

Are Communications Bills Now Bigger than Utility Bills? It Depends

About 63 percent of U.S. households spend 35 percent more on technology bills than utility bills a study by iYogi Insight has found... Jan -11-2012

iYogi: An Indian Outsourcing Firm On Growth Track

iYogi services consumers and small businesses who need help with computers, and the model is taking off.... Feb -28 -2011

India's iYogi plans expansion – to India

iYogi, an Indian company that offers remote help to consumers struggling with technology problems, is planning to expand its service to customers in India and China, after the rapid success... Jan -11 -2011

Top Five Venture Capital Investments In 2010

The verdict is clear. Technology and IT sector continue to be an all time favourite of venture capital firms, if the list of top VC investments in 2010 is a pointer. Two of the top five companies attracting venture... Jan -03 -2011

Remote Tech Support Company iYogi Raises $30M Round From Sequoia, Others

iYogi, an independent remote consumer tech support company based in India and New York, this morning announced that is has secured $30 million ... Dec -13 -2010

IYogi raises $15 mn from US-based VC firm, three others

It has at least 100,000 annual subscribers and expects to end fiscal 2010 with revenue of $21 million... Jan -06 -2010

Remote Tech Support Company iYogi Gets A $15 Million Boost From DFJ, Others

iYogi, a company that provides remote tech support directly to consumers and small businesses, has raised a Series C round to the tune of $15 million.... Jan -06 -2010

iYogi gets $15 million to expand PC help

iYogi today announced that it has secured $15 million in venture capital funding from Draper Fisher Jurvetson, an auspicious development for the start-up... Jan -06 -2010

Seven things to know about Windows 7

"Windows 7, which went on sale Thursday, promises a smoother user experience, multi-touchscreen capability and more seamless networking with other computers. Oct -24 -2009