By : James,
I am a computer dummy and iYogi technician had to step out of his circle of knowledge to explain me what exactly has happened to my unresponsive laptop. But the way he made me understand the technical glitches, I was dumbfounded. He simplified everything for me and gave me few simple tips to keep handy. I really appreciate the effort they put in providing customer satisfaction. Thank you iYogi for being there for computer dummies like us.