How to fix CD DVD Drive Missing or Not Recognized?

Solution summary

If the CD drive or DVD drive in your PC is missing or is not recognized by Windows® or other programs, then follow the easy 7-step resolution given below to solve this problem. Each step is accompanied by an indicative screenshot for ease of mirroring the action.

Read Detailed Solution

Did you know that you can resolve more than 90% of technical problems, quickly and easily? Click on each step in the vertical menu to the left of this page or click on the ‘Previous’ or ‘Next’ buttons at the bottom of this section to navigate through the solution.

Step 1

Open ”Registry Editor”:
Click on ”Start”-> type ”regedit”-> click on ‘regedit’ in the Programs list.

If you are prompted for an administrator password or confirmation, type your password or click on ”Continue”.

Step 2

Locate a registry entry:
In the ”Registry Editor” window, locate and click on the following registry entry:


Step 7

Restart your PC:
Exit ”Registry Editor” and then restart your computer.

Note: After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose some functionality in certain programs such as CD recording programs. So, you can reinstall the affected programs to enjoy its complete functionalities. If the problem recurs, contact the program vendor to find out if any update is available for the program.

Caution: There can be several instances of the registry subkey as mentioned in Step 2. Before modifying the UpperFilters and the LowerFilters values, you should make sure that you are in the appropriate registry subkey. You can verify that you are in the appropriate registry subkey, by ensuring that the Default data value is DVD/CD-ROM and the Class data value is CDROM.

You have accessed the registry editor of your system and removed all those registry entries, which were leading to this error. This makes some programs to work improperly. We recommend that you backup the registry before making changes in the Windows registry editor.

If you face any problems related to your computer, operating system, software applications or peripheral devices like printers, MP3 players, digital cameras etc then call iYogi and we’ll fix it.