36% of Windows users plan to upgrade to Windows 7 on existing PCs, says iYogi

A user poll conducted by iYogi showed that 43% of Windows users would require extra technical support as they move to Windows 7.

15 October, 2009

A user poll conducted by iYogi showed that 43% of Windows users would require extra technical support as they move to Windows 7. iYogi, an on-demand tech services company, announced that 36% of consumers expect to upgrade to Windows 7 on their existing PC. However, 68% are not entirely comfortable that they will be able to easily move their favorite applications over to the new platform. Nearly half (43%) expressed the need for greater tech support to move their favorite applications over to Windows 7.

These facts are among the results of a poll of more than 500 consumers regarding adoption and application plans and predictions around the upcoming launch of the Windows 7 OS.

Upgrade plans look healthy, with 28% expecting to move to Windows 7 this year alone. When asked what one word describes how they feel about the upcoming launch, 31% said “excited”.

“We are very encouraged by the growing anticipation of the Windows 7 operating system, and from what we have seen it represents a significant improvement in the user interface and manageability for users,” said Vishal Dhar, President of Marketing & Co-founder of iYogi. “However, our surveys show that more than 40%—potentially tens of millions of people—will require additional computer support assistance of some kind this year.”

Additional survey findings revealed that:

  • 61% think they will upgrade to Windows 7 at some point
  • 48% will make the move by the end of 2010
  • 35% think that difficulties in porting their favorite applications over to Windows 7 will discourage them from moving to the new operating system
  • More current Windows Vista users (35%) are excited about the upcoming Windows launch than Windows XP users (29%) iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis.
Venturemagazine

IYogi raises $15 mn from US-based VC firm, three others

It has at least 100,000 annual subscribers and expects to end fiscal 2010 with revenue of $21 million... Jan -06 -2010

iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market

iYogi, the fastest growing on-demand consumer tech services company, announced today it has raised $15 million... Jan -06 -2010

Wal-Mart's Web Site Offering Remote Tech-Support Services

Wal-Mart Stores Inc. (WMT), which launched new technical support services in its stores last month... Nov -18 -2009

iYogi, your personal offshore tech support, raises $9.5 million to undercut the Geek Squad

Computer Support Service Company iYogi Secures $3.1. Jul-24 -2008

The Economic Times...

Long Distance Healing. March -17 -2008

Business Journal

Silicon Valley / San Jose Business Journal...

Canaan Partners, SVB Financial invest $3.1M in Indian startup. Apr -25 -2007

Yahoo Finance

iYogi Expands Tech Support Services to Canada

Tech support service seeks to green-optimize your PC. Oct -25 -2007

Business Standard

Business Standard...

Back office support. Apr -26 -2007

indiatimes

Indiatimes......

Canaan Partners to invest $3.1 mn in iYogi. Apr -25 -2007

26/04/10
New study shows high anguish and anxiety with computer tech support due to long lag times, lack of ready resolution

20/04/10
Infinite Enters Strategic Alliance with iYogi to Meet Growing Demand for its Remote Tech Support Services

16/04/10
iYogi Reviews: The Top 5 Reasons for Printer Problems

16/04/10
IBM Collaborates with iYogi To Power Remote Technical Support Business Growth

13/04/10
iYogi Reviews the Top Five Reasons for Slow PC Performance

25/03/10
iYogi Named to Lead411’s Hot 125 – New York

18/03/10
iYogi Leverages Akamai to Power its Global Online Tech Support Platform

10/03/10
Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support

10/02/10
iYogi Goes Mobile

06/01/10
iYogi Secures $15 Million in Funding Led by Draper Fisher Jurvetson to Fuel Surging Market Share in Rapidly Growing Consumer Tech Support Market

29/12/09
iYogi Offers Personal Computer Support and Expert Guidance for Post-Holiday PC Relief.

24/12/09
Tech Support firm iYogi Offers New Year’s Resolution Tips for PC Users to Improve Digital Health in 2010

24/11/09
iYogi Identifies Top Ten Issues for Microsoft Windows 7 Upgrades and Publishes the Fixes

18/11/09
iYogi’s PC Setup and Support Service Now Available for Free with All New Computer Purchases at Walmart.com

21/10/09
iYogi Identifies Top Ten Trends for Microsoft Windows 7 Launch

15/10/09
Spare Backup and iYogi Partner to Offer Data Backup Platform to iYogi`s Tech ...

14/10/09
iYogi Announces Free Microsoft Windows 7 Migration Assistance Programs for Consumers and Small Businesses

05/10/09
Microsoft Windows Users and iYogi Reveal 36 Percent Plan to Upgrade to Windows 7 on Existing PCs, Yet Significant Concern Remains about Application Migration

05/10/09
iYogi Expands Global Executive Management Team

28/09/09
iYogi Helps Accelerate Channel Sales for CA’s Internet Security Business

16/09/09
Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

09/09/09
iYogi Starts Recruiting Program for Rapid Expansion of US Global Tech Experts to Meet Demand and Windows 7 Surge

20/05/09
The American Business Awards

11/05/09
Clean machine

06/04/09
iYogi Introduces Support Dock with One Click Access to Protect, Secure, Optimize and Manage Computers and Connected Devices

09/012/08
Red Herring Awards iYogi For The 2008 Red Herring Asia America 100

29/10/07
iYogi Offers Big Support to Small Businesses

12/07/07
Personalized iYogi Computer Support Service Sets Benchmark for Customer Satisfaction
Media Kit
Get comprehensive
Annual unlimited PC support
for just $169.99 a year
  • Unlimited 24/7 access all year long
  • Secure data and your online identity
  • Tools to keep your PC running fast
get online support

Amazon & Walmart choose iYogi

iYogi named Top 100 Global Company iYogi named Top 100 Global Company

more news & awards

Speak to a tech expert

Global tech expert

Global tech expert

Partik Bhatia

Speak to a tech expert (pr. Par-tic)

chat now
Microsoft Logo CISCO Logo HP Logo