Fix Error 80048869 in Windows Live OneCare

Steps to fix Error 80048869 when you try to activate Windows Live OneCare.

Windows Live OneCare is a solution by Microsoft to enhance your computer security and associated performance elements. OneCare is available as a cloud computing based service in conjunction with Microsoft’s Windows Live service. Once you have purchased the service, Windows Live OneCare requires you to sign in using a Windows Live ID to enable the activation process for the service. Error 80048869 is a common occurrence during the activation process for Windows Live OneCare. The error may be caused due to carrying activation through certain ISPs like Qwest also.

The error code 80048869 while activating Windows Live OneCare may result due to the following reasons:

  • Incorrect date and time set on computer.
  • Internet Explorer is working in offline mode.
  • Old temporary files and cookies.
  • Incorrect security settings of Internet Explorer.
  • Problems with WinSock networking component .
  • Problems with current Windows user account.

Incorrect date and time set on computer

Incorrect date and time settings on you computer can give rise to many unforeseen problems. Error Code 80048869 while activating Windows Live OneCare is one such problem. Correction of these trivial issues may result in resolution of the error code 80048869 while activating Windows Live OneCare. Hence, validation of the date and time in case of errors is an important step in locating the root cause of the error code 80048869 while activating Windows Live OneCare.

Internet Explorer is working in offline mode

Internet Explorer is the default browser for Microsoft Windows and is used for connecting to the Internet. The Internet Explorer working in offline mode prevents Windows from connecting to the Internet and hence in turn prevents your details being synced with Microsoft’s online billing and management servers. Preventing the Internet Explorer from going into offline mode is crucial to resolve the error code 80048869 while activating Windows Live OneCare.

Old temporary files and cookies

Outdated temporary files and cookies associated with Internet Explorer cause the application to behave anomalously and may result in several unforeseen problems being thrown up and cause failure of data transfer and syncing with Microsoft’s online billing and management servers. Thus, it is advisable to periodically remove temporary files and cookies from the Internet Explorer’s cache and then start registration to avoid the error code 80048869 while activating Windows Live OneCare.

Incorrect security settings of Internet Explorer

Incorrect security settings being applied for Internet Explorer is one of the leading reasons for encountering the error code 80048869 while activating Windows Live OneCare. Since, the syncing of your account information with Microsoft’s online billing and management servers is a security sensitive process, the server may reject a connection coming from an unsecured browser. Hence, it is imperative that the security settings for Internet Explorer be set correctly.

Problems with Winsock networking component

Winsock is a technical specification cum protocol that dictates how any software should communicate over a network and access networking services. A faltering Winsock component may prevent a stable and secure connection to Microsoft’s online billing and management servers and hence cause you to encounter the error code 80048869 while activating Windows Live OneCare. Resetting the Winsock connection is advised in case of encountering the error code 80048869 while activating Windows Live OneCare.

Problems with current Windows user account

A Windows user account is not a very secure entity and is prone to corruption over time. Since the activation of Windows Live OneCare involves sharing the data tied to your current Windows user account over a secure connection with Microsoft’s billing and management servers, the error code 80048869 may be encountered if a user account is corrupt. To resolve this issue it is advisable to set-up a new user account and then try to activate Windows Live OneCare.

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